Go Modern Reviews

Go Modern has an overall rating of 4.8 based on 19 reviews. Customer feedback on Go Modern is mixed: Go Modern reviewers highlight positive aspects like high-quality modern furniture, excellent customer service, fast delivery, stylish designs, which strongly appeal to design-conscious consumers, homeowners looking for modern decor, individuals seeking unique furniture solutions. However, Go Modern is often criticized for its higher price point, limited physical store locations, occasional stock issues, complex assembly instructions.

4.8/5.0

19 reviews

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All Go Modern Reviews (19)
MinnieDavis
September 17, 2022
"Modern Furniture Experience!"
Cecilia was incredibly patient and friendly with us, even though we took ages to pick out two matching sofa covers for the couches we got from Go Modern. She offered fantastic advice and assisted us in finding just what we needed. James really made sure the sofa delivery happened smoothly while Cecilia was out. The delivery team from Furniture Concept was also super accommodating and quick. We’ve also purchased chests of drawers from Go Modern and received the same top-notch service the first time.
BrandonPierce
July 27, 2022
"Definitely a great choice!"
We were really pleased with the friendly assistance and guidance we got while picking out our dining table and chairs. The service was top-notch all the way, and the delivery guys were punctual and super helpful as well. I totally recommend them!
greenbear823
March 02, 2022
"A Big Shoutout to Maryam!"
I just gotta express my gratitude to Maryam for being so awesome in assisting us with picking out our TV unit. She was super helpful and had some fantastic suggestions as well. Truly, she’s a real gem for the Go Modern Team! Thanks a bunch! Y
Dustin.Anderson
January 11, 2022
"Top-notch service from beginning to end."
Top-notch service from beginning to end. We ordered a Bonaldo Big table, knowing it was made to order, so we anticipated a bit of a wait for delivery. Right after placing our order, we received a call with an estimated completion time, and it actually showed up earlier than expected. The delivery team reached out before the anticipated date to set up a convenient delivery time. They were super helpful and provided us with a two-hour window from 10:30 to 12:30. The drivers showed up right on the dot at 10:30.

We opted for the white glove delivery service, which cost us £110. This meant they brought it right to our dining room upstairs, which has a bit of a tricky staircase. No complaints whatsoever. They took their time to assemble the table carefully and even made some minor adjustments to ensure it was perfectly stable without us having to ask. Throughout the process, they were polite and efficient. They even offered to reposition the table exactly where I wanted it and took away all the packaging, which was a nice touch for us.

We had been quoted £600 by another company for their white glove service, and they didn’t even guarantee they could get it upstairs! We absolutely adore the table and would highly recommend this company.
BobSanders
November 13, 2021
"Gorgeous furniture and top-notch service!"
If you're after stylish, elegant furniture paired with exceptional service, then you gotta check out GO MODERN!!

We chose the Jesse collection of furniture - honestly, there were so many options to pick from.

We purchased the bed, bedside tables, a dressing table with a poof, and a big set of drawers - absolutely stunning, and it looks just as good as the pictures online!

Fantastic service - they deliver the furniture right to your room, set it up, and even take away the packaging - super smooth, no hassle, and you can start enjoying it right away.

We did face some delays with the last set of drawers - like many suppliers these days - but unlike others, the Manager James Crauford Taylor personally called to explain what was going on.

I highly recommend this place!
christinawhite252
September 11, 2021
"Just got our Bontempi Artistico table..."
We recently received our Bontempi Artistico table, and let me tell ya, it’s fantastic! It’s beautifully crafted and looks just like the picture on the site. We’re thrilled to have discovered Go Modern; this is our third order, and we’ve just placed one for a coffee table too. Dealing with this company is a real joy—the service is top-notch, and everyone we’ve talked to has been super helpful, guiding us through all the options for each item. When the delivery crew showed up, it was another pleasant surprise; they were so charming, took great care, and put the table together in no time. Honestly, the best delivery team we’ve ever had. Big thanks to James and his crew!
smallsnake803
June 06, 2021
"Top-notch"
Top-notch - trustworthy and skilled. Stylish.
RussellFowler
November 15, 2020
"Awesome furniture shop with great design"
This furniture shop is fantastic, featuring top-notch brands and a professional vibe. Claudio Volpe, their interior designer and sales expert, is incredible—I'd definitely suggest working with him.
lazyleopard942
February 06, 2020
"My Oporto 250cm TV Cabinet Has Arrived!"
I just got my Oporto 250cm TV cabinet in a gorgeous burgundy high gloss finish. This thing is truly a beautiful piece of furniture—absolutely stunning and worth every single cent I paid for it. It took a bit of time to arrive, but honestly, it was totally worth the wait. The delivery crew was awesome, unpacking it, checking everything, and even taking all the packaging with them. Overall, a fantastic company with great service!
EvelynFields
February 15, 2019
"Top-notch company with fantastic products"
We were on the hunt for some sleek, upscale glass cabinets for a living room makeover. After scouring local stores and spending hours online, we stumbled upon Go Modern and their Italian ‘Tonelli’ cabinets. Since they’re made to order, we had to wait about 3 months for them to arrive, but they kept us updated throughout the process. The delivery happened a couple of weeks ago. There was a hiccup with one of the items, but Simon at Go Modern went above and beyond to help us sort it out, which is something I’ve rarely experienced with online shopping. I’m really happy with the cabinets; they look absolutely gorgeous. The level of care and customer service from Go Modern is a breath of fresh air these days and truly top-notch.
TommyDiaz
October 08, 2018
"Searching for a wardrobe in a tight spot..."
I was on the hunt for a wardrobe to fit a challenging area, and Go Modern was super helpful in finding the right one. I appreciate how they provide sketches of different designs, making it easy to picture how it’ll turn out. It’s arrived now, and it’s gorgeous—thanks a bunch!
redpeacock933
February 19, 2018
"Top-notch Wardrobe Experience!"
I’m really thrilled with my Novamobili Wardrobe! After giving my bedroom a makeover, I needed a wardrobe that could fit a long wall. With the ceilings being on the shorter side, finding a quality piece that was also low-profile turned out to be a bit tricky. But then I stumbled upon Go Modern, and wow, their selection was impressive.

The folks in the showroom were super helpful. They listened to what I was looking for and recommended the best layout for the interior. Unlike other places, I didn’t feel any pressure from the staff, which really boosted my confidence that I was in good hands.

I placed my order, and after 8 weeks, the wardrobe showed up. Their assembly team scheduled a visit the next week and were super careful when they came into my home, putting it together flawlessly. You can tell they know their stuff when it comes to these brands. Honestly, the quality blew me away and was definitely worth the wait for a premium Italian brand!

I’d absolutely recommend Go Modern to my friends and family, and I’ll be reaching out for future purchases. Thanks a bunch!
smalllion614
February 01, 2018
"Awesome support"
Fantastic assistance from the team, every issue is handled with care. Much appreciated!
liscomedavid57
September 29, 2016
"Fantastic Experience"
I had a tough time searching for quality, high-gloss furniture until I stumbled upon Go Modern. We needed a particular color and size, and Caroline was super helpful, giving us info on various options that fit our requirements. The customer service was top-notch from beginning to end. This company is great, and I’d definitely recommend them to anyone.
Nellie.Taylor
July 13, 2016
"Stunning Bonaldo Big Table - Absolutely Gorgeous!"
We purchased a gorgeous Bonaldo Big Table (with legs in orange, red, green, and lilac!) from this place and we are thrilled with it - it’s the ideal centerpiece for our kitchen/diner. I worked with a wonderful Italian guy named Claudio at the showroom who really knew his stuff. I wasn’t quite sure what I wanted, just that I needed something that would pop. He took the time to explain all the different tables and finishes, giving me the info I needed to make a smart choice. Delivery day was a breeze - the two friendly guys who brought the table took their time to ensure it was set up perfectly. I’d definitely recommend them!

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